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Privacy Policy

Important Information

MFX GLOBAL LLC is not a bank. All banking services are provided by our banking partners. Funds are safeguarded according to applicable regulations. We are currently working on obtaining financial licenses from regulatory authorities in the USA, Canada, Australia, and South Africa to expand our service offerings.

Last updated: April 2, 2025

1. Introduction

MFX GLOBAL LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our remittance services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

When you register for an account, we collect personally identifiable information, such as your name, email address, postal address, phone number, and demographic information. This information is collected on a voluntary basis when you provide it to us.

Due to the nature of our financial services, we are required by law to collect additional information to verify your identity, such as government-issued identification, date of birth, and in some cases, financial information.

2.2 Transaction Information

We collect information about your transactions, including dates, amounts, currencies, recipient details, payment methods, and transaction status.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process and complete transactions
  • Verify your identity and prevent fraud
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to customer service requests and support needs
  • Personalize your experience and deliver content relevant to your interests
  • Improve our website and services
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 Compliance with Laws

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4.2 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

MFX GLOBAL LLC
Operating Worldwide

Email: privacy@mfx.money
Phone: +1 (555) 123-4567